Shipping Policy
Last updated: 19-05-2025
At Curatd, we aim to deliver your orders quickly, safely, and affordably. Below are the details of how we ship our products across India.
1. Delivery Locations
We currently ship across India. If your location is not serviceable, we’ll inform you immediately and issue a full refund.
2. Shipping Timeframes
- Processing Time: Orders are typically processed within 1–3 business days.
- Shipping Time: Once dispatched, delivery may take 3–7 business days, depending on your location.
- Made-to-order or personalized items (e.g., prints, custom jewelry) may take longer to prepare — timelines will be mentioned on the product page.
3. Shipping Charges
- Shipping charges (if any) are calculated at checkout based on order value and delivery location.
4. Order Tracking
Once your order is shipped:
- You’ll receive a tracking link via email or SMS.
- You can use the link to monitor your delivery in real time.
If you haven’t received tracking details within 4 days, please contact us at [email protected].
5. Delays and Exceptions
While we work with reliable couriers, delays can occur due to:
- Weather conditions
- Strikes or regional disruptions
- High-demand seasons (festivals, sales)
We’ll do our best to inform you proactively in such cases.
6. Delivery Partners
We ship through trusted logistics partners such as Delhivery, Bluedart, DTDC, and India Post, depending on location and product type.
7. Incorrect Address / Missed Delivery
Please ensure your shipping address is correct. We are not responsible for:
- Delays or returns due to incorrect/incomplete addresses
- Re-delivery costs after failed attempts
8. Need Help?
If you have any questions regarding shipping, feel free to contact us: